Fine Print

Order Processing

 FTBR Garage will not charge your credit card until your order is ready to ship. Once your order is processed, you will receive an email including a copy of your invoice and the tracking number for your package. Please make sure that andrew@ftbrgarage.com is not blocked by your email provider.

 

Sales Tax

 Customers that reside in or have items shipped in the state of Connecticut are subject to the state sales tax of 6.25%.

 

Returns

Returns are subject to an 18% restocking fee. Shipping costs, including insurance, are prepaid by the customer.   Refund, less restocking fee, is available for a return authorized by us on or before the 30th day from the date of invoice. For return authorized on the 31st day or later from invoice date, FTBR Garage is pleased to provide a Merchandise Credit to apply to future purchases. Any product returned without prior authorization will be subject to Merchandise Credit only.  

Before any product is returned, please contact FTBR Garage by email or phone. Please note merchandise must be unused. After submitting your request for a return product should be sent to:  

FTBR Garage
Invoice#:
57 Wells Farm Dr.
Wethersfield, CT 06109
Your invoice number must be visible on the outside of the package for proper return processing. As well as contact details and information regarding the return, inside the package. Failure to follow the procedure above may result in a loss of product and delay your refund.  

Availability

  Certain items listed on this site are limited in quantity and may not be available for immediate delivery.  

 

Claims

Any claims with non FTBR Garage products should be filed with the manufacturing company. Claims on some products, that are considered wear items, will be taken on a case-by-case basis. You must provide us with a copy of your invoice as proof of purchase. To submit a warranty claim, send a email to andrew@ftbrgarage.com FTBR Garage is not responsible for or the cost of uninstalling or reinstalling the product needing warrantied. FTBR Garage is also not responsible for or the cost to rent a customer a vehicles while FTBR Garage repairs or replaces the warranted product. In the event that a defect occurs FTBR Garage will repair the item. Shipping and handling charges both to and from FTBR Garage will be handled by the customer. If the item cannot be repaired FTBR Garage will then replace the item. Any discontinued products or items no longer in production will not be warranted.   

CARB Approved

FTBR Garage parts and some parts sold by FTBR Garage are manufactured for off-road use only. None of our parts carry CARB approval and should only be used on off-road vehicles.  

Copyrights and Intellectual Property

This Site and all its Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software.  

Terms and Conditions

IT IS THE SOLE AND EXCLUSIVE RESPONSIBILITY OF THE CONSUMER TO DETERMINE THE SUITABILITY OF THE PARTS FOR HIS OR HER USE, AND THE CONSUMER SHALL ASSUME ALL LEGAL, PERSONAL INJURY RISK, VEHICLE DAMAGE RISK AND LIABILITY AND ALL OTHER OBLIGATIONS, DUTIES AND RISKS ASSOCIATED THEREWITH.

THE PARTS ARE PROVIDED "AS-IS" AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED, INCLUDING BUT NOT LIMITED TO, THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE SOLE AND ENTIRE MAXIMUM LIABILITY OF FTRB GARAGE, LLC, FOR ANY REASON, AND CONSUMER'S SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE AMOUNT PAID BY THE CONSUMER FOR THE PARTICULAR ITEMS PURCHASED. FTRB GARAGE, LLC AND ANY OF ITS AFFILIATES, DEALERS OR SUPPLIERS ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROPERTY, LOSS OF PROFITS, LITIGATION OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN FTBR GARAGE, LLC AND CONSUMER. THESE PARTS WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.